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Frequently Asked Questions

Are staff members and residents vaccinated with boosters against COIVD-19?

INFECTION CONTROL PROCEDURES

SANITATION MEASURES

SOCIAL DISTANCING/MASK USE

QUARANTINE PROTOCOLS

PERSONAL PROTECTIVE EQUIPMENT

DOES VA HAVE ANY STATUTES OR REQUIREMENTS? STATE THAT YOU ARE IN COMPLIANCE

What standard and high-level services do you offer?

  • WHAT IS INCLUDED IN RENT? ROOM, BOARD, AND ROUTINE CARE?

  • WHAT HIGHER LEVELS OF CARE CAN YOU ACCODMATE?

  • WHAT ABOUT IN HOME MEDICAL APPOINTMENTS?

  • TRANSPORTATION TO COMMUNITY APPOINTMENTS?

  • MEAL PLANS?

  • MEDICATION ASSISTANCE?

Do you accept private insurance or medicaid?

  • PRIVATE INSURANCE?

  • MEDICAID WAIVERS?

  • WHAT ABOUT THOSE ARE ARE UNINSURED? DO YOU ACCEPT SLIDING SCALE DISCOUNTS OR CASH?

Do residents have private rooms and bathrooms?

  • ARE ROOMS OR HOMES COED?

  • HOW MANY TOTAL RESIDENTS IN HOME?

  • DOES STAFF LIVE IN HOME?

  • WHAT ARE OVERNIGHT STAFFING POLICIES?

Nutritian and dietary needs

  • WHAT KIND OF FOOD DO YOU SERVE?

  • HOW DO YOU ACCOMODATE SPECIAL DIETS?

  • IS FOOD INCLUDED IN MONTHLY COSTS? CAN RESIDENTS EAT WHEN THEY WANT?

  • ARE SNACKS PROVIDED?

  • HOW DO YOU HANDLE FOOD ALLERGIES?

What are your visitor policies or restrictions?

  • VISITING HOURS?

  • PHONE CALLS?

  • INTERNET TIME?

  • DO VISITOR NEED PRIOR APPROVAL?

  • IS THERE A SIGN IN/SIGN OUT SHEET?

  • POLICY ON DAY TRIPS?

What kind of activities and social interaction do you provide?

  • Do you have a monthly activity calendar?

  • Are residents able to go outdoors and be monitored?

  • Is there reliable transportation?

  • Are parents and guardians allowed to accompany residents?

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